Terms & Conditions

Booking Conditions

1.GENERAL. The Hiring Contract is between the hirer and the property owners, Paul and Cheryl Howard

2.PAYMENT. Bookings should be made by telephone or email and confirmed within five days enclosing a deposit of 30% or payment in full. Bookings should be accompanied by contact details of the hirer and the balance due paid at least two months prior to the holiday date. If the holiday date is less than two months from the required date, then the full amount becomes due immediately.

3.HIRER'S OBLIGATION. The Hirer agrees:
i. to be responsible for the accommodation and to take reasonable care of it, to keep it clean and tidy and to replace any breakages or damage caused.
ii. to permit the owner and/or a representative to enter the property at any reasonable time to carry out any repairs deemed necessary to the property or equipment.
iii. that the number of persons staying should not be increased without the owner's consent prior to arrival.

4.PETS. One well behaved dog - no charge.

5.CANCELLATION. The owner carries no cancellation insurance. It is therefore advised that the hirer arranges his own, if desired. If a booking is cancelled in writing more than two months before the holiday date, all efforts will be made to re-let, and if successful, the deposit, less £50.00 per week, will be refunded. If unsuccessful, the deposit is forfeited. If a booking is cancelled in writing less than two months before the holiday date, the deposit is forfeited and the balance becomes payable. All efforts will be made to re-let, and if successful, any monies received from the re-letting, less 20% will be returned.

6.ARRIVAL & DEPARTURE TIMES. Properties are available after 4.00pm on the day of arrival, and should be vacated by 10.00am on the day of departure.

7.NON-AVAILABILITY OF PROPERTY. Should the property be unavailable on the reserved day, all monies will be refunded without question, but no further liability will fall upon the owner, howsoever arising, exceeding the rental.

8.COMPLAINTS. In the event of any complaint, this should be brought to the attention of the owner immediately. Requests for compensation can not be considered after the holiday has ended. Any complaint will be investigated, and rectified as soon as possible after notification.

9.LIABILITY. Every effort is made to ensure the amenities are advertised, however, no liability will fall upon the owners should restrictions be applied in the event of flood, drought, power cuts, or any other occurrence outside their control.

10.THE OWNER ACCEPTS NO RESPONSIBILITY FOR ANY INJURY OR LOSS ON THE PREMISES.